Technology has become integral to running nearly every business. As companies grow, they eventually need someone to manage that technology. Above and beyond mere maintenance of technology, businesses need a person to be responsible for driving the business forward utilizing new technologies and for streamlining the company’s existing systems and processes. Inevitably, someone in the company will fall into this role, usually the CFO (Chief Financial Officer), CEO (Chief Executive Officer), or a business owner.
Many organizations hire managed service providers (MSPs) with the intention of retaining the services of a fully-functioning IT department, including a team member who is effectively acting as a virtual Chief Information Officer (vCIO). However, it’s all too common that an MSP advertising vCIO services is actually providing services more akin to those of a Director of IT.
The role of the chief information officer (CIO) is changing in response to the growing digitalization of companies large and small. Without a competent, capable, and knowledgeable CIO — determined by the standards of today and tomorrow — business executives can find themselves struggling to optimize their IT spend and infrastructure in ways that best align with and enable business objectives.
The CIO’s role