In 2017, small to medium-sized businesses in North America spent nearly $300 billion on IT services.
And as long ago as 2014, over 90% of small to medium-sized businesses in the US were using cloud-based business solutions.
IT is playing a larger and larger role in the running of businesses of every size. And more and more of those businesses are turning to companies that can offer managed IT solutions.
But what do you get for your money? What can you expect from your IT managed services provider?