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vCIO Services | What to Ask When You’re Evaluating Managed Service Providers

vCIO Evaluation

Many organizations hire managed service providers (MSPs) with the intention of retaining the services of a fully-functioning IT department, including a team member who is effectively acting as a virtual Chief Information Officer (vCIO). However, it’s all too common that an MSP advertising vCIO services is actually providing services more akin to those of a Director of IT.

IT Asset Lifecycle Management — What is the Optimal Refresh Cycle?

IT-Asset Lifecycle Management

Managing the lifecycle of your IT hardware assets is about more than hardware refreshes, despite their being a key element of the management plan. It’s also about predicting the end of your hardware’s productive lifecycle, and getting ahead of the curve. The IT-asset lifecycle management process is multi-staged:

Stages of IT Asset Lifecycle Management

  1. Procure
  2. Deploy
  3. Usage Monitoring & Management
  4. Upgrade
  5. Refresh

Stage 1: Procure

12 Ways Managed Services Companies Can Help You

12 Ways Managed Services Companies Can Help You

Managed services providers (MSPs) offer 24/7 support for your entire IT infrastructure: software, hardware, and configurations. These services are remotely monitored and managed in order to keep a pulse on your IT environment at all times.

By constantly tracking the status of your hardware, software, and network, MSPs can provide predictive reporting and analysis to identify issues and resolve them before they create serious problems for your business. This gives you a faster, more reliable, more secure IT environment—at a fraction of the expense of hiring your own employees.

The #1 Mistake Your Employees Are Making Today That Lets Cybercriminals into Your Network

Cyber Crime

In the wake of unprecedented rates of digital crime, with the cost and frequency of data breaches constantly skyrocketing year after year, companies all over the world have been forced to scramble for solutions. There’s an arms race running behind the scenes of every piece of technology we use in business today, as cyber security companies shore up their clients’ defenses against increasingly sophisticated digital threats.

Finding a Great IT Consultancy Company | Washington DC

Finding a Great IT Vendor

The landscape of information technology and the resources required to support it has evolved over the past decades as much as the technology itself. No longer is it simply mainframes, servers and clunky desktop PCs; instead, in our cloud-based computing world, today’s businesses face unique challenges ensuring their workforces are connected, optimized and efficiently utilizing the plethora of platforms required to make a business run efficiently and profitably.

MFA & Two Factor Authentication Solutions for Businesses

Passwords are a tricky thing. Nowadays, the requirements for a secure password are becoming more complex. But no matter how complicated your password is, many websites are still asking users to take that extra step of authentication, often in the form of an SMS verification code. Not only do they want to know that you are who you say you are, but they also want you to prove it—and employers are following suit. 

The Basics of Two Factor Authentication

What You Can Learn from an IT Network & Security Assessment

Security Assessment Checklist

Fact: *40% of companies today do not have disaster recovery plans in place. Considering the security risk landscape today, this is pretty scary. You have critical assets to protect but if, like many small to mid-sized businesses, you don’t have in-house resources that can handle a risk assessment, not to mention the follow-up disaster recovery plan the assessment may dictate, it’s time to consider bringing an IT support company like Nauticon on-board.

 The assessment will accomplish a number of things, in addition to laying the groundwork for a recovery program:

What Should CEO's Know About the Cybersecurity Threats Their Companies Face?

Cybersecurity is a significant threat to any business. One of the first steps you can take to protect your company is to understand, first, exactly what cyber attacks your business may face; and second, the best way to minimize the chance of those attacks. While you can rarely predict the next cyber attack, a dedicated Managed Service Provider (MSP) can find ways to proactively protect your company and minimize the damage a cyber threat could cause, should one hit.

Does Our Copier Need To Be Compliant With HIPAA Privacy Policies?

Encrypted Hard Drive

Security is the law! The Department of Health and Human Services has made it mandatory that all medical practices maintain full security compliance standards for all copiers, printers, and other devices which is summarized in the Health Insurance Portability and Accessibility Act (HIPAA).  The Privacy Rule applies to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA. 

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