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4 Common Sense Email Security Tips to Safeguard Vital Business Information

Email Security

Most of us spend a significant portion of our work day sending or responding to emails. In fact, a 2017 study reports that the number of emails sent and received each day, worldwide, exceeds 269 billion. As the number of emails grows, so do the number of email threats.

While hackers grow more proficient, security professionals work hard to keep pace. However, email remains a key area of vulnerability. Following a few basic email security tips can save both you and your company a great deal of frustration.

1. Be Aware of Common Phishing Schemes

3 Business Benefits of Technical Documentation

Technical Documentation

How many times have you needed vital technical information to solve a problem, only to discover that the expert who held the knowledge has since moved on to another organization? Or perhaps you are planning a complex integration project. The proposal requires executive buy-in, as well as an understanding of all the pieces are and how to fit them together. Technical documentation is vital in these situations.

4 Critical Functions of an IT Help Desk

Help Desk

When a system user has a question, the IT help desk technicians are one of the first to respond. Help desks have evolved in the recent years allowing remote technicians to provide services equal to those provided by an on-site technician. Help desks assist users with system difficulties and are usually managed through a ticketing system. Here are four critical functions that every IT help desk should offer. 

1. Optimizing Downtime

Are Managed Services Providers the New CIOs?

vCIO

The role of the chief information officer (CIO) is changing in response to the growing digitalization of companies large and small. Without a competent, capable, and knowledgeable CIO — determined by the standards of today and tomorrow — business executives can find themselves struggling to optimize their IT spend and infrastructure in ways that best align with and enable business objectives.

The CIO’s role

Managed Print Services | You Can’t Managed What You Can’t Measure

Managed Print Service

How well are you managing your organization's print infrastructure?  Do you know how much you are spending every month on documents printed from your laser printers?  According to Gartner, the cost of a company’s print output is typically 1 to 3 percent of their total revenue.  Only rent and payroll surpass the cost of printing. 

Lowering print expenses and managing your fleet of devices can be accomplished with a cost-effective Managed Print program.  There are 7 key benefits of Managed Print services.

• Improved workflow

• Increased productivity

Nauticon Office Solutions Chosen as a 2018 Elite Dealer by ENX Magazine

ENX Elite Dealer Logo

Toluca Lake, CA (October 2018) — ENX Magazine and ENX The Week In Imaging announced that Nauticon Office Solutions has been selected as a 2018 Elite Dealer. This annual Who’s Who of the office technology dealer community, which is published annually, will be featured in the December issue of ENX Magazine.

What Services Are Included in Managed IT Solutions?

In 2017, small to medium-sized businesses in North America spent nearly $300 billion on IT services.

And as long ago as 2014, over 90% of small to medium-sized businesses in the US were using cloud-based business solutions.

IT is playing a larger and larger role in the running of businesses of every size. And more and more of those businesses are turning to companies that can offer managed IT solutions.

But what do you get for your money? What can you expect from your IT managed services provider?

Understanding the Managed IT Services Model and Why It Works

IT Works

With adoption rates of managed IT services continuing to increase, we wanted to take a deeper look inside this popular service model and explain what it is, why it works, what the primary benefits are and who it can work for.

What is Managed IT Service?

First things first, let’s talk about what having “Managed IT Services” really means.  Because while we call it by that industry term, you may just call it "our IT guys", or "the computer service team", "tech support", or "HELP!"

The Hidden Costs of Poor IT Management

The Hidden Costs of Poor IT Management

When choosing the best IT support solution for your business, it might feel like the decision primarily comes down to budget: can we or can’t we afford dedicated IT support? But it’s not nearly that simple anymore, because while NOT investing in IT support may feel like a cost-savings, there are many hidden costs that also need to be considered.

Here is an overview of what’s driving the hidden costs of poor IT management, and just how costly they can be.

Unplanned or Unbudgeted Repairs

Unhappy with your IT service, but afraid to change it?

Poor IT Service

Change can be scary, and there are some very common fears associated with changing IT providers. But you don’t have to be held hostage to sub-standard IT service anymore.

Are you unhappy with your current IT provider because of:

  • Slow response time
  • Poor or unresponsive service
  • Technical abilities not meeting your expectations
  • Loss of confidence in that provider due to regular downtime, a data loss event, or poor service
  • Your business has outgrown them and their capabilities

But still afraid to change?

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