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Understanding the Managed IT Services Model and Why It Works

IT Works

With adoption rates of managed IT services continuing to increase, we wanted to take a deeper look inside this popular service model and explain what it is, why it works, what the primary benefits are and who it can work for.

What is Managed IT Service?

First things first, let’s talk about what having “Managed IT Services” really means.  Because while we call it by that industry term, you may just call it "our IT guys", or "the computer service team", "tech support", or "HELP!"

The Hidden Costs of Poor IT Management

The Hidden Costs of Poor IT Management

When choosing the best IT support solution for your business, it might feel like the decision primarily comes down to budget: can we or can’t we afford dedicated IT support? But it’s not nearly that simple anymore, because while NOT investing in IT support may feel like a cost-savings, there are many hidden costs that also need to be considered.

Here is an overview of what’s driving the hidden costs of poor IT management, and just how costly they can be.

Unplanned or Unbudgeted Repairs

Unhappy with your IT service, but afraid to change it?

Poor IT Service

Change can be scary, and there are some very common fears associated with changing IT providers. But you don’t have to be held hostage to sub-standard IT service anymore.

Are you unhappy with your current IT provider because of:

  • Slow response time
  • Poor or unresponsive service
  • Technical abilities not meeting your expectations
  • Loss of confidence in that provider due to regular downtime, a data loss event, or poor service
  • Your business has outgrown them and their capabilities

But still afraid to change?

What Services Are included in Managed IT Solutions?

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In 2017, small to medium-sized businesses in North America spent nearly $300 billion on IT services.

And as long ago as 2014, over 90% of small to medium-sized businesses in the US were using cloud-based business solutions.

IT is playing a larger and larger role in the running of businesses of every size. And more and more of those businesses are turning to companies that can offer managed IT solutions.

But what do you get for your money? What can you expect from your IT managed services provider?

What’s Better for Business: Managed IT Services or Hiring a Network Admin?

What is the best option?

For most small businesses, the network serves as the company’s backbone. Without it, customers cannot be served, employee efficiency crashes, and the business comes to a halt.

Cisco estimates that business lose about 1 percent in revenue each year just from network downtime. For your company, while that may not make or break you, every dollar obviously counts. So exactly whom should you entrust your network to?
Let’s break it down.

Most SMB’s have two choices, but one is superior to the other.

Network Administrator 

4 Things to Consider When Planning a Hardware Refresh

Laptops

“Everyone knows” that you should refresh your hardware on a three-to-five–year basis. However, many are beginning to challenge that commonly held view for a variety of reasons. For one thing, IT budgets don’t grow on trees (as much as we all wish they did) and management isn’t always interested in upgrading when things seem to be working just fine. At the same time, other business units are screaming for better performance for the apps that drive their departments.

Top Ten Most Important Cybersecurity Tips for End-Users

No matter how effective—or expensive—the security tools protecting your network are, there’s no way to predict the damage caused by a single careless user. The war against cyber criminals is fought each time a user decides to click an unfamiliar link or open an attachment—and just a single mistake could be the reason for massive data loss.

To assist we’ve compiled a list of things your users should be thinking about whenever they are using the internet.

How Can Scanning Help Your Business?

Scanning Solutions for a Digital Workflow

Increasing efficiencies and lowering costs are two of the most important reasons why you should consider implementing scanning procedures in your office.  Other benefits include the need for less office space, creating a secure data environment and the overall environmental impact.  As well as, it’s just smart business!

Increasing Efficiencies

5 Steps to Reduce Your Office Expenses

Reduce Expenses

In today’s challenging environment, businesses of all sizes are looking for ways to do more with less.

One of the ways to reduce your office expenses is to analyze everything that you currently manage, from your business machines to your document workflow.  Chances are there are ways to improve your efficiencies and create a healthier bottom line.

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