Blog

What Should ‘Best Customer Service’ Really Mean?

How many times do you hear companies boosting about having the best customer service? What do they use to source such a bold statement? I have surveyed some of the leading document management companies in the country and found out what criteria they use when referencing their superior customer service. Priority #1 – TRAINING Repair…
Read more

Nauticon Awarded Toshiba’s 2016 Market Leadership Award

Toshiba solution dealers from around the country once again joined forces at the annual Toshiba LEAD (Learn, Engage, Act, Deliver) event.  This year,  an estimated 1,400 Toshiba end users, resellers, business partners and media sources collaborated and enjoyed the conference.  LEAD 2017 featured demonstrations of Toshiba's document workflow solutions, award-winning multifunction copiers and digital signage offerings…
Read more

Top Rated Copy Machines

In this article, we'll review one of Toshiba's new multifunction devices, in particular the e-Studio 5005ac color series.  If you're impressed with awards, this line received Buyers Laboratory LLC’s (BLI) ‘Highly Recommended’ rating. Toshiba’s 50 pages-per-minute MFP earned the honor after its outstanding performance in BLI’s two-month, 210,000 impression durability test.  BLI noted that this…
Read more

How can document management decrease costs?

  The true measure of a document management workflow solution is how much less work it requires of you. You may ask, how can document management decrease costs? There are measurable cost savings that result when you implement a digital solution.  Here are the top three ways you will save on operational costs by adopting a…
Read more